Join our dynamic team as a Senior Sales Engineer where you will provide vital technical support to our sales team during pre-sales and customer expansion activities. You’ll act as the go-to technical resource for security assessments, RFPs, and pilot implementations while collaborating with cross-functional teams to deliver tailored solutions. Your insights will shape product strategies, ensuring our offerings align with market needs and customer feedback.

In Short

Provide technical support during pre-sales by answering questions, conducting demos, and addressing RFPs and security assessments.
Identify customer needs and propose relevant products or services to align with their goals.
Gain customer trust by demonstrating how our solutions improve operational efficiency, reduce costs, and save time.
Establish strong customer relationships to understand current and future requirements.
Maintain up-to-date technical knowledge by attending workshops, networking, and staying abreast of industry developments.
Act as a liaison between sales, product, engineering, EMR, compliance, and legal teams to ensure seamless communication and deal progression.
Perform other duties as assigned.

Requirements

Bachelor’s degree in a technical discipline.
Minimum of 6 years in technical pre-sales roles.
Proven problem-solving skills and ability to sell based on customer needs.
Strong presentation skills for both technical and non-technical audiences.
Proficient in general programming and requirements analysis.
Excellent written and verbal communication skills.
Must live within a reasonable distance of a major airport to accommodate frequent travel.

Benefits

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
Free testing for employees and their immediate families in addition to fertility care benefits.
Pregnancy and baby bonding leave.
401k benefits and commuter benefits.
A generous employee referral program.