Senior Sales Engineer - Remote

Overview

Join our dynamic team as a Senior Sales Engineer where you will provide vital technical support to our sales team during pre-sales and customer expansion activities. You’ll act as the go-to technical resource for security assessments, RFPs, and pilot implementations while collaborating with cross-functional teams to deliver tailored solutions. Your insights will shape product strategies, ensuring our offerings align with market needs and customer feedback.

In Short

• Provide technical support during pre-sales by answering questions, conducting demos, and addressing RFPs and security assessments.
• Identify customer needs and propose relevant products or services to align with their goals.
• Gain customer trust by demonstrating how our solutions improve operational efficiency, reduce costs, and save time.
• Establish strong customer relationships to understand current and future requirements.
• Maintain up-to-date technical knowledge by attending workshops, networking, and staying abreast of industry developments.
• Act as a liaison between sales, product, engineering, EMR, compliance, and legal teams to ensure seamless communication and deal progression.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a technical discipline.
• Minimum of 6 years in technical pre-sales roles.
• Proven problem-solving skills and ability to sell based on customer needs.
• Strong presentation skills for both technical and non-technical audiences.
• Proficient in general programming and requirements analysis.
• Excellent written and verbal communication skills.
• Must live within a reasonable distance of a major airport to accommodate frequent travel.

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families in addition to fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits and commuter benefits.
• A generous employee referral program.