Director, Partner Operations - Remote

Overview

Glean is looking for a Director, Partner Operations to build and scale a robust partner operations infrastructure that accelerates go-to-market (GTM) growth through strategic alliances with agencies, technology partners, and other key stakeholders.

In Short

• Design and lead scalable partner operations infrastructure.
• Own the partner performance analytics process.
• Streamline partner program processes through automation.
• Enable partner-led revenue growth with dashboards.
• Manage partner tiering frameworks and incentive models.
• Partner with cross-functional teams for initiatives.
• Act as escalation point for partner operational issues.
• Lead and mentor junior team members.

Requirements

• 10+ years in partner/channel operations or GTM strategy.
• Strong understanding of partner ecosystem dynamics.
• Proven ability to manage complex projects.
• Exceptional analytical skills with proficiency in analytics tools.
• Excellent communication and presentation skills.
• Ability to thrive in dynamic environments.
• Comfortable leveraging AI-driven tools.
• Bachelor’s degree; MBA is a plus.

Benefits

• Competitive compensation.
• Medical, Vision, and Dental coverage.
• Generous time-off policy.
• 401k plan contributions.
• Home office improvement stipend.
• Annual education and wellness stipends.
• Regular company events.
• Healthy lunches provided daily.