Solutions Engineer - Remote

Overview

Geotab is seeking a customer-focused Solutions Engineer with a technical background to become a trusted customer advisor, partnering with various teams across the organization.

In Short

• Develop and maintain knowledge of the Geotab ecosystem.
• Engage and collaborate with partners and end-users.
• Participate in integration projects with partners and customers.
• Analyze partner and end-user business challenges.
• Contribute feedback for continuous improvement of offerings.
• Create data-driven dashboards for decision-making.
• Ensure partner and end-user satisfaction.
• Support revenue-generating teams to deliver effective solutions.
• Drive partner upskilling for customer support.

Requirements

• Bachelor's degree in Engineering, Computer Science, or related field.
• 3-6 years of experience in a technical field.
• Technical knowledge of telematics, IoT, and APIs.
• Strong skills in data analysis using SQL.
• Experience with API integrations and scripting.
• Familiarity with data visualization tools.
• Effective problem-solving and critical thinking abilities.
• Strong communication and presentation skills.
• Ability to collaborate with cross-functional teams.
• A customer-focused mindset.

Benefits

• Flex working arrangements.
• Home office reimbursement program.
• Baby bonus & parental leave top-up program.
• Online learning and networking opportunities.
• Electric vehicle purchase incentive program.
• Competitive medical and dental benefits.
• Retirement savings program.