Invoice Support Specialist I - Remote

Overview

The Invoice Support Specialist I assists the Submeter Billing department by ensuring high-level customer support through accuracy, completeness, timely entry, and validation of data in various business systems.

In Short

• Assist the Submeter Billing department.
• Ensure accuracy and completeness of data entry.
• Communicate with customers regarding billing inquiries.
• Create and manage reports and invoices.
• Track assignments using Microsoft Planner.
• Respond to customer calls effectively.
• Provide training to entry-level team members.
• Participate in company meetings.
• Streamline processes as needed.
• Perform other related duties as assigned.

Requirements

• High school diploma or GED required.
• 1-3 years related experience preferred.
• Proficient in Microsoft applications (Teams, Excel, Word, Outlook).
• Strong data entry skills.
• Ability to adapt to changing work environments.
• Excellent oral communication skills.
• Dependability and professionalism.
• Initiative and problem-solving skills.

Benefits

• Flexible working environment.
• 24 days of PTO and 10 holidays.
• Comprehensive leave options for life events.
• Family health insurance and accident coverage.
• Recognized as a Top Workplace from 2021 to 2024.
• 5-day work schedule for a balanced life.