Project Manager - Implementations (Physical Security) - Remote

Overview

The Project Manager – Implementations is responsible for ensuring the successful deployment of Genea’s products by identifying solutions, improving operational efficiency, and managing relationships with customers, vendors, and partners.

In Short

• Lead end-to-end implementation projects across the Genea Security product line.
• Serve as the primary point of contact for all implementation activities and project-related requests.
• Act as a liaison between customers, vendors, and internal teams to coordinate project requirements.
• Develop a deep understanding of each customer’s goals, environment, and project scope.
• Own project timelines, deliverables, and status trackers.
• Set and manage customer expectations while escalating issues as needed.
• Conduct project meetings, document meeting minutes, and prepare weekly status reports for stakeholders.
• Proactively manage project tasks and milestones, keeping leadership informed of progress.
• Maintain a detailed risk and issues log and develop mitigation strategies.
• Identify process or system gaps and drive effective, corrective solutions.

Requirements

• Bachelor’s Degree required.
• 4+ years of relevant experience.
• Experience in the physical access control industry strongly preferred.
• Strong understanding of project management principles, including project planning, stakeholder analysis, and leading effective meetings.
• PMP or similar certification strongly preferred.
• Proficiency in MS Outlook, Word, Excel, and Adobe Acrobat.
• Excellent written and verbal communication skills.
• Strong customer service mindset and desire to help others succeed.
• Demonstrated ability to build and maintain strong customer relationships.
• Ability to thrive in a high-growth, fast-paced technology environment.

Benefits

• Competitive benefits including 401k matching.
• PTO and 100% paid parental leave.
• Remote work options.
• Development/training opportunities.