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Key Account Manager - Remote

Posted 27 weeks ago
Sales / Business
Full Time
Worldwide

Overview

We are looking for a Key Account Manager to join our BD & Commercial Department. This role is critical in managing, nurturing, and expanding our relationships with key accounts post-sales.

In Short

  • Maintain and develop relationships with key accounts.
  • Identify opportunities for upselling and cross-selling.
  • Act as the primary point of contact between the client and technical teams.
  • Provide after-sales support to key accounts.
  • Develop and implement account plans for client growth.
  • Gather and relay customer feedback to the product team.
  • Monitor and report on key account performance metrics.

Requirements

  • Strong commercial background.
  • Adept at understanding the needs of decision-makers and technical stakeholders.

Benefits

  • Opportunity to work in a fast-paced, innovative environment.
  • Be part of a team that is shaping the future of Web3.
Gelato logo

Gelato

Gelato is an innovative Rollup as a Service Platform that empowers users to create and deploy fully serviced Layer 2 chains on various networks such as Arbitrum, Optimism, and Celestia. With a focus on speed, security, and scalability, Gelato integrates seamlessly with popular Web3 tools and services, providing a robust development environment from the ground up. The company prioritizes exceptional customer experiences through its Customer Success Engineering/DevRel team, which plays a crucial role in guiding clients through onboarding and ensuring their long-term success with hands-on technical support and effective communication.

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