Customer Account Manager - Remote

Overview

Join Our Team as a Customer Account Manager at Franklin Water Treatment, a Division of Franklin Electric. We are leaders in innovative water treatment solutions, seeking a reliable and customer-focused Account Manager to build strong relationships and support our dealers.

In Short

• Manage and support existing dealer relationships.
• Coordinate with internal teams to resolve dealer concerns.
• Assist with warranty claims and product issue resolution.
• Communicate product updates and installation best practices.
• Build trust and cultivate long-term partnerships.
• Work independently in a field-based role.
• Highly organized and dependable.
• Balance dealer support and operational coordination.
• Motivated and focused professional.
• Ready to be a crucial part of our team.

Requirements

• Bachelor’s degree in business or related field (preferred).
• 3+ years of experience in account management.
• Experience in territory sales and dealer support.
• Strong communication skills.
• Problem-solving abilities.

Benefits

• Competitive wage based on experience.
• Medical, dental, vision, and life insurance.
• Paid parental leave.
• RRSP plan with company match.
• Paid time off.
• Opportunities for training and career growth.
• Fertility & adoption support.
• Tuition Reimbursement.
• Employee discount program.
• Car allowance.