Strategic OEM Account Manager - Remote

Overview

Gems Setra is seeking a Strategic OEM Account Manager to drive sales growth in the U.S for our industrial segment with a focus on med devices and/or semiconductors verticals. This role is an extremely exciting opportunity for someone who excels at using existing business to identify and win new opportunities! The optimal candidate has a consistent record of building high-value business relationships across all key decision makers and partners in their account base. Additionally, this role will work cross-functionally within the organization to ensure the appropriate level of daily support and priority for new business opportunities.

In Short

• Develop trust / relationships with a portfolio of strategic OEM partners in med devices and/or semiconductors to ensure growth and business continuity.
• Develop and execute OEM growth plans and strategies at these verticals to win new design to drive net new sales to Gems Setra.
• Lead pricing initiatives to help Gems Setra achieve margin/price goals on an annual basis.
• Report progress against forecasts, budgets, targets, and action plans using Customer Relationship Management (CRM) and other tools required.
• Ensure alignment between our OEM account management strategy and the customer’s top business objectives; timely and effective communication within Gems Setra to the proper groups is key.
• Conduct regular, extensive contact and follow-up with existing and new strategic OEM customers, regarding all aspects of the overall business relationship.
• Identify and qualify new opportunities to ensure that we are working the right projects that align with our technology and capabilities; this will require working closely with Engineering and Product Management through the design and customer qualification process.
• Work with Director of Sales to grow revenue with targeted OEM customers, implement action plans, and report on progress.
• Effectively manage new cross selling opportunities using our funnel management process; keeping your funnel up to date is a strict requirement of the role.
• Manage customer feedback and resolve problems in a timely and thorough manner.
• Achieve or exceed order and sales targets.
• Coordinate and contribute to the development of Strategic and Annual business plans with a focus on the strategic markets and other key segments.

Requirements

• Strategic: Ability to develop and implement a business plan to increase market share at strategic OEM accounts that have substantial influence on specification decisions within the med devices and/or semiconductors verticals.
• Communication: Excellent communication skills; able to adapt and articulate Gems Setra value proposition to a wide variety of decision makers.
• Deliver Results: Proven track record of driving growth and delivering results through data-driven continuous improvement tools and methods (sales funnel process, gap analysis, CRM utilization, value selling, etc.)
• Travel: Must be willing to travel domestically by all forms of transportation up to 80%.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Opportunities for professional development and growth.
• Flexible work environment.
• Supportive team culture.