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Product Operations Manager - IT & Cyber - Remote

Posted 3 weeks ago
Product
Full Time
UK

Overview

The Product Operations Manager - IT & Cyber will revolutionize vendor relationships and drive operational excellence across our IT/Cyber product portfolio.

In Short

  • Support sales teams and drive business growth through IT solutions.
  • Create and maintain strategic roadmaps for IT and cybersecurity products.
  • Streamline IT service delivery and cybersecurity processes.
  • Coordinate launches of IT and cybersecurity solutions.
  • Design and optimize customer experiences for IT and cybersecurity solutions.
  • Maintain detailed documentation for IT and cybersecurity products.

Requirements

  • Comprehensive knowledge of IT and cybersecurity industry frameworks.
  • Strong communication skills with C-level executives and stakeholders.
  • Proven experience managing complex IT and cybersecurity projects.
  • Ability to identify operational challenges and risks.
  • Demonstrated ability to collaborate with cross-functional teams.
  • Extensive background in the Managed Service Provider (MSP) sector.
  • Knowledge of current cybersecurity threats and best practices.
  • Experience with ITIL frameworks and IT service delivery.

Benefits

  • Flexible working in a fully remote role across the UK.
  • Growth opportunities in a rapidly expanding technology company.
  • Work directly with leading technology vendors.
  • Drive measurable improvements in vendor performance and customer satisfaction.
Focus Group logo

Focus Group

Focus Group, established in 2003, is one of the UK's fastest growing independent providers of essential business technology, delivering digital workplace solutions to nearly 35,000 customers nationwide. With over 1,100 employees across 16 offices, the company has achieved a $1bn valuation, joining the ranks of Britain's private company 'unicorns'. Focus Group is committed to creating an inclusive and collaborative work environment, recognized as one of the UK's best 100 Companies to Work for in 2021 and a 2023 Vision Award Winner for London & South East. The company values employee contributions and strives to ensure a rewarding workplace where individuals can thrive and make a significant impact.

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