Care Coordinator - Remote

Overview

The Care Coordinator will support clients, families, and providers through the referral and booking process, ensuring a smooth experience for all parties involved.

In Short

• Manage the care coordination process for clients and providers.
• Respond to referrals and coordinate with providers.
• Assist clients and families in booking sessions.
• Refine processes for improved client experience.
• Maintain care coordination data dashboard.
• Prepare monthly reports for partners.
• Support additional internal operations projects.
• Work closely with the Peer Team and Head of Operations.
• Thrive in a remote-first, startup environment.
• Embrace diversity and inclusion in the workplace.

Requirements

• Passion for mental health and technology.
• Bachelor’s degree or equivalent experience.
• Highly organized and detail-oriented.
• Ability to manage multiple priorities.
• Creative thinker with a bias for action.
• Outstanding written and verbal communication skills.
• Proficient in G-Suite and project management tools.
• Experience in care coordination or peer support.
• Ability to adapt to changing priorities.
• Experience working in a cross-functional team.

Benefits

• Work from anywhere with a good internet connection.
• Opportunity to make a significant impact in mental health.
• Supportive and inclusive work environment.
• Collaboration with a diverse team.
• Professional development opportunities.