Mid-Market Account Manager - Remote

Overview

As a Mid-Market Account Manager at Fleetio, you will develop long-term, mutually beneficial relationships within our customer account base to meet strategic goals and optimize value in both companies.

In Short

• Develop long-term relationships with customer accounts.
• Support customers’ strategic success post-sale.
• Drive Annual Recurring Revenue (ARR) by aligning products with customer goals.
• Manage renewals and upsell products to achieve Net Revenue Retention (NRR) objectives.
• Collaborate with Customer Success team for product adoption and satisfaction.
• Communicate product demonstrations via web, in person, and telephone.
• Provide industry insights and relevant trends to customers.

Requirements

• 3+ years of sales and Enterprise Account Management experience.
• Experience managing a book of business with 150+ accounts.
• Ability to understand customers' business objectives.
• Comfortable addressing C-Suite executives.
• Keen sense of timing and strong presentation skills.
• Results-driven and organized.
• Excited by technology and its productivity benefits.

Benefits

• Multiple health/dental coverage options.
• Vision insurance.
• Incentive stock options.
• 401(k) match of 4%.
• PTO - 4 weeks (increases at year two).
• 12 company holidays + 2 floating holidays.
• Parental leave - birthing parent (16 weeks paid).
• Community service funds.
• Professional development funds.
• Remote working friendly since 2012.