Director of Web Experience - Remote

Overview

The Director of Web Experience is responsible for the performance, reliability, security, and continuous optimization of the company’s website(s). This role ensures the website is always operational, secure, fast, brand-aligned, and optimized to support marketing, revenue growth, lead generation, and customer engagement.

In Short

• Own day-to-day performance, uptime, and stability of all corporate web properties.
• Monitor site availability, page speed, SEO performance, and technical health.
• Identify and resolve technical issues, bugs, and broken functionality.
• Ensure optimal performance across desktop and mobile platforms.
• Manage CMS platforms (e.g., WordPress, Adobe Experience Manager, Webflow, etc.).
• Publish and update marketing, product, and brand content.
• Maintain consistent branding, design standards, and user experience.
• Support landing pages, campaign pages, and microsites for GTM initiatives.
• Establish and enforce web governance standards and workflows.
• Manage web publishing requests and prioritization.

Requirements

• 5+ years of experience in website management or web operations.
• Strong experience with CMS platforms (WordPress, AEM, Webflow, etc.).
• Working knowledge of HTML, CSS, JavaScript (coding not required but preferred).
• Experience with SEO, web analytics, and optimization tools.
• Understanding of web security, compliance, and accessibility standards.
• Prior experience leading and managing direct and indirect reports.
• Strong project management, prioritization, and stakeholder communication skills.
• Experience in B2B, SaaS, or technology-driven organizations.

Benefits

• Ability to work remotely with occasional business travel.
• Medical, Vision, Dental, and supplementary benefit plans.
• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP).
• Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
• Access to tech and growth opportunities, and leaders who want you to succeed!