Operations Program Manager, AI - Remote

Overview

As an Operations Program Manager at Figma, you will lead strategic programs that deliver value aligned with Product Support objectives, working closely with engineering and product teams to tackle high-impact problems.

In Short

• Drive complex AI programs from initiation to implementation.
• Handle project documentation and ensure accessible sources of truth.
• Proactively anticipate risks and develop mitigation strategies.
• Lead effective communication between technical and non-technical teams.
• Ensure high-quality execution of project deliverables.
• Work with cross-functional teams to balance business needs and technical constraints.

Requirements

• 4+ years of program management experience in a Product Support environment.
• Experience leading AI projects in partnership with technical teams.
• Ability to operate with ambiguity in a fast-paced environment.
• Proficiency in verbal and written communication skills.
• Experience handling competing priorities and defining collaborative processes.

Benefits

• Competitive salary and equity options.
• Comprehensive health, dental, and vision plans.
• Retirement plan with company contribution.
• Parental leave and family planning support.
• Mental health and wellness benefits.
• Generous PTO and recharge days.
• Learning and development stipend.
• Work from home stipend and cell phone reimbursement.
• Annual bonus plan for eligible roles.