Software Engineer - Customer Success - Remote

Overview

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

In Short

• Execute full software development life cycle building integrations and enhancements to Feedzai core product.
• Write well-designed, testable code.
• Integrate multiple software components into a fully functional software system.
• Troubleshoot, debug and upgrade existing systems.
• Deploy and support systems in production.
• Comply with best practices and industry standards.
• Work with Agile principles to regularly deliver quality products.
• Ensure proper feature deployment or product upgrades.
• Provide Second Tier support for clients that are live.
• Other duties as needed.

Requirements

• Experience in Java software development or other modern language.
• A BS or MS in computer science, or a comparable field, or equivalent experience.
• Client engagement experience and ability to work with a client in a consultative manner.
• Excellent English communication skills, both verbal and written.
• Availability to travel up to 25%.
• Experience with SQL or NoSQL databases.

Benefits

• Collaborative and open environment.
• Access to training and development resources.
• Opportunity to work with a diverse team.
• Support through each phase of the client lifecycle.
• Engagement in innovative projects.