Senior Product Manager | Hardware & Platform Administration - Remote

Overview

This is an opportunity to join a world-class product management team at ExtraHop and play an instrumental role in shaping our hardware and network sensor strategy. As a Senior Product Manager for Hardware & Platform Administration, you will take ownership of our sensor portfolio – including storage solutions and virtual appliances – along with the administration interfaces that enable customers to deploy, manage, and optimize their NDR environments.

In Short

• Own the product strategy and roadmap for packet sensors, packet stores, and record stores that power our NDR platform.
• Lead the development of platform administration capabilities, including system configuration, network settings, and access management.
• Drive requirements for both physical hardware appliances and virtual/cloud-based sensor solutions leveraging major public cloud providers.
• Lead SASE integration initiatives to expand platform capabilities and market reach to add to our best-in-market visibility.
• Define and improve platform management experiences, including health monitoring, diagnostics, firmware updates, and system administration.
• Enhance administrative workflows for packet captures, datastore management, and appliance settings.
• Coordinate with OEM providers on hardware specifications, inventory management, and forecasting.
• Build relationships with customers, prospects, and internal teams to gather requirements and validate product direction.
• Translate technical platform capabilities into clear business value for customers and stakeholders.
• Partner closely with engineering and UX teams to deliver intuitive and powerful platform management tools.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred.
• 5+ years of product management experience, with significant focus on data center networking, hardware platforms, virtualization, or storage systems.
• Knowledge of packet capture technologies, network sensors, or similar networking hardware.
• Experience with enterprise system administration, network management interfaces, and platform configuration.
• Understanding of authentication systems, user management, and access control frameworks.
• Proven track record of successful product launches involving hardware or virtual appliances.
• Strong analytical skills and data-driven decision-making capabilities.
• Excellent communication skills with ability to translate complex technical concepts to various stakeholders.

Benefits

• Health, Dental, and Vision Benefits.
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time.
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan.
• FSA and Dependent Care Accounts + EAP, where applicable.
• Educational Reimbursement.
• 401k with Employer Match or Pension where applicable.
• Pet Insurance (US Only).
• Parental Leave (US Only).
• Hybrid and Remote Work Model.