Client Success Manager - Preferred Sales (West) - Remote

Overview

The Client Success Manager will build, retain, and expand long-term strategic client relationships, guiding clients through the assessment, purchase, and implementation of Experian solutions.

In Short

• Remote position based in the west coast.
• Manage existing customer relationships to increase adoption and growth of Experian's products and services.
• Support clients' strategic plans and ensure execution of Experian-supported projects.
• Educate clients on Experian products and services through ongoing sales consultation.
• Frequent communication with clients through virtual meetings and travel.
• Meet annual sales revenue targets through client renewals and organic growth.
• Manage sales pipeline and revenue tracking using Salesforce.
• Negotiate complex client contracts for Experian products and services.
• Collaborate with internal and external partners for operational and strategic planning.
• Create compelling presentations referencing market trends and case studies.

Requirements

• BS/BA or equivalent experience.
• 5+ years sales experience in the industry or markets.
• Experience managing complex, growing strategic client relationships.
• Fluency in data, software, and financial services solutions.
• Ability to forge relationships with decision makers and senior executives.
• Strong customer service skills for cultivating client relationships.
• Ability to travel approximately 50% of the time.

Benefits

• Lucrative overachievement plan.
• Annual trip for top performers.
• 15 days of vacation, five sick days, two volunteer days.
• Wellness plans and employee discounts.
• Employee stock purchase program and 401K matching.
• Fully remote role.