Client Success Manager - Preferred Sales - Remote

Overview

The Client Success Manager will be responsible for building and maintaining long-term strategic client relationships, guiding clients through the adoption of Experian solutions, and exceeding sales performance targets.

In Short

• Manage existing customer relationships to increase product adoption and growth.
• Support clients' strategic plans and ensure satisfaction through project execution.
• Educate clients on Experian products and provide data-driven recommendations.
• Conduct frequent communication with clients, including virtual status calls.
• Meet annual sales revenue targets through renewals and growth of existing accounts.
• Negotiate complex client contracts for Experian products and services.
• Define strategic account plans to align with clients' evolving goals.
• Collaborate with internal and external partners to structure plans.
• Create compelling presentations referencing market trends and best practices.
• Travel approximately 50% of the time to client locations.

Requirements

• BS/BA or equivalent experience required.
• 5+ years of sales experience in the relevant industry.
• Experience managing complex, strategic client relationships.
• Fluency in data, software, and financial services solutions.
• Ability to forge relationships with decision-makers and senior executives.
• Strong customer service skills to cultivate client relationships.
• Ability to travel approximately 50% of the time.

Benefits

• 401K with a 4% company match and immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each year.
• 12 paid company holidays and 2 paid volunteer days.
• Wellness plans and employee discounts.