Client Success Manager - Remote

Overview

As a Client Success Manager, you will drive success and own the client lifecycle of our valued clients by providing digital strategy, sales support, campaign management, consultation and training to clients in the traditional media space.

In Short

• Develop and build relationships with clients through training and problem-solving.
• Lead communication between the company and the client’s sales organization.
• Coordinate with internal teams to troubleshoot issues.
• Drive adoption and revenue by understanding client business needs.
• Collaborate with internal teams for successful delivery of services.
• Identify trends and insights from data analysis.
• Become an expert in the platform and digital advertising landscape.

Requirements

• Bachelor's degree or equivalent work experience.
• 2-3+ years in a digital sales or support role.
• Solution-focused with a high degree of ownership.
• Strong familiarity with advertising and digital marketing concepts.
• Ability to manage and prioritize work autonomously.
• A great co-worker with a strong interest in company culture.

Benefits

• Comprehensive employee benefits package.
• Health and well-being benefits.
• Retirement contributions and 401(k) savings plan.
• Eligibility varies based on employment status.