Account Service Executive - Remote

Overview

As a member of our Client Services Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, maintaining and servicing our small to medium size accounts.

In Short

• Proactive and prompt client engagements to drive renewal and growth of the assigned portfolio.
• Understand client requirements and provide direct product recommendations.
• Provide best-in-class service experience to clients.
• Comply with legal and compliance related policies.
• Achieve or exceed targets and objectives.
• Assume any report or task assigned relevant to accounts servicing.

Requirements

• Minimum 2 years of experience in accounts renewal and/or customer service.
• Strong sense of client-centricity.
• Outstanding interpersonal, presentation and communication skills.
• Excellent situational-handling skills.
• Proactive with a positive learning attitude.
• Proven ability to excel both independently and as part of a team.
• Proficiency with MS Office Tools.
• Diploma/Degree in business or relevant studies.
• Bilingual candidate (English & Mandarin).
• Familiarity with Singapore business landscape is preferred.
• Familiarity with Salesforce is preferred.

Benefits

• Creating a better tomorrow together.