Project Coordinator - Remote

Overview

The Project Coordinator at EverTrue plays a critical role in empowering educational institutions and non-profit organizations by helping them manage donor engagement and fundraising projects effectively.

In Short

• Onboard new customers to utilize EverTrue services.
• Communicate project details clearly to customers.
• Build strong relationships for customer retention.
• Act as project lead for direct mail campaigns.
• Translate customer directives to internal teams.
• Execute implementation processes for fundraising projects.
• Apply analytical skills to adapt customer materials.
• Ensure projects are completed accurately and on time.
• Collaborate with finance and customer success teams.
• Manage multiple tasks efficiently.

Requirements

• 2+ years of experience with Microsoft and/or Google Suite.
• 1+ years of customer service experience.
• Knowledge of SQL and Mac OS is a plus.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Good listening skills.
• Strong time management abilities.
• High attention to detail.
• Ability to manage multiple tasks.
• Analytical thinker with problem-solving skills.

Benefits

• Hourly rate of $24 - $26.
• 2.5% bonus plan based on performance.
• 80% premium coverage for medical, dental, and vision insurance.
• 401k match of up to 3%.
• Remote-first environment for flexible work.
• Generous paid time off.
• Investment in professional growth.
• Opportunities to connect with colleagues.
• Chance to contribute to meaningful causes.