Enterprise Account Manager - Remote

Overview

The Enterprise Account Manager will be responsible for managing Ethena's largest customers, driving growth and retention through effective account management and collaboration across teams.

In Short

• Own an Enterprise book of business with quarterly expansion and renewal targets.
• Identify growth opportunities and execute on enterprise expansion goals.
• Mitigate churn and contraction for at-risk accounts.
• Educate team and customers about compliance industry trends.
• Build cross-functional relationships to improve customer experience.
• Connect customers through meetings, webinars, and events.
• Prepare and execute quarterly business reviews.

Requirements

• Track record of renewal and expansion with large companies.
• Experience with multithreading and stakeholder engagement.
• Strong experience using Salesforce for account management.
• Entrepreneurial mindset suited for early-stage startups.
• Self-starter comfortable with minimal oversight.
• Alignment with Ethena's core values and a sense of humor.

Benefits

• Opportunity to work in a fully remote environment.
• Flexible working hours based on personal timezone.
• Be part of a diverse team that values different perspectives.
• Engage with a company recognized as a top startup employer.