Medical Information Associate - Polish Speaker - Remote

Overview

PrimeVigilance is seeking a Medical Information Associate to support the Medical Information team by handling adverse event and medical inquiries in Polish and English.

In Short

• Provide approved responses to medical enquiries from healthcare professionals, patients, and pharmaceutical clients.
• Document and report adverse events and product quality complaints accurately.
• Track and document all medical information inquiries in the database.
• Provide regular updates on project status and metrics.
• Assist in regulatory inspection preparedness and participate in audits.

Requirements

• Healthcare-related degree in life sciences (chemistry, biology, biotechnology, pharmacy, nursing).
• Customer service or call center experience preferred.
• Comfortable handling inquiries by phone.
• Ability to perform out-of-hours service if required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent interpersonal and communication skills.
• Advanced English and Polish skills (C1 equivalent).

Benefits

• Training and career development opportunities.
• Emphasis on personal and professional growth.
• Friendly and supportive working environment.
• Opportunity to work with colleagues globally, using English as the company language.