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Client Quality Manager (Pharmacovigilance Services) - Remote

Posted Yesterday
All others
Full Time
Croatia

Overview

The Client Quality Manager (CQM) is responsible for implementing and maintaining the quality system and training for assigned client projects, ensuring compliance with global regulations and client requirements.

In Short

  • Oversight of all project-related quality activities.
  • Drive project-related quality improvement and provide quality advice.
  • Client management with oversight for quality-related activities.
  • Develop and maintain a project-specific Quality Management Plan.
  • Act as main point of contact for audit-related activities.
  • Ensure relevant quality KPIs are established and monitored.
  • Provide quality content and analysis for project reports.
  • Collaborate with Quality Management and Assurance teams.
  • Support junior team members and manage training.

Requirements

  • Life Sciences degree.
  • Strong pharmacovigilance experience in a GxP environment.
  • Good organizational skills and attention to detail.
  • Excellent communication skills.
  • Leadership qualities with line management experience.
  • Good IT skills.
  • Significant ICSR processing experience.

Benefits

  • Training and career development opportunities.
  • Emphasis on personal and professional growth.
  • Friendly, supportive working environment.
  • Opportunity to work with global colleagues.
Ergomed logo

Ergomed

Ergomed is a specialized mid-size pharmacovigilance service provider, established in 2008, and is part of the Ergomed group. With a commitment to global organic growth, Ergomed has built a strong presence across Europe, North America, and Asia, offering services in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance. The company prides itself on maintaining long-lasting relationships with pharmaceutical and biotechnology partners, covering all therapy areas, including medical devices. Ergomed values its employees by investing in their training and development, promoting well-being and mental health, and fostering a healthy work-life balance to ensure high-quality client service.

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