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Medical Information Associate (Finnish Speaking) - Remote

Posted 18 hours ago
Customer Service
Full Time
Worldwide

Overview

PrimeVigilance is looking for a Medical Information Associate fluent in English and Finnish to join our growing Medical Information team.

In Short

  • Provide approved responses to medical enquiries from external customers.
  • Document and report adverse events/side effects and product quality complaints.
  • Track and document medical information enquiries within the database.
  • Participate in out-of-hours provision of medical information.
  • Provide management with updates regarding project status and metrics.
  • Assist in departmental regulatory inspection preparedness.

Requirements

  • Life science or healthcare related degree.
  • Customer service or call center experience preferred.
  • Comfortable receiving enquiries by phone.
  • Ability to perform out-of-hours service if required.
  • Strong time management and multitasking skills.
  • Advanced English and Finnish skills, both verbal and written.

Benefits

  • Training and career development opportunities.
  • Strong emphasis on personal and professional growth.
  • Friendly, supportive working environment.
  • Opportunity to work with colleagues worldwide.
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Ergomed

Ergomed is a specialized mid-size pharmacovigilance service provider, established in 2008, and is part of the Ergomed group. With a commitment to global organic growth, Ergomed has built a strong presence across Europe, North America, and Asia, offering services in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance. The company prides itself on maintaining long-lasting relationships with pharmaceutical and biotechnology partners, covering all therapy areas, including medical devices. Ergomed values its employees by investing in their training and development, promoting well-being and mental health, and fostering a healthy work-life balance to ensure high-quality client service.

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