Referral Coordinator - Remote

Overview

The Referral Coordinator is responsible for triaging incoming patient referrals and ensuring a smooth referral experience for providers in a fully virtual healthcare environment.

In Short

• Collaborate with admissions and outreach teams.
• Serve as a liaison between providers and outreach managers.
• Manage data in multiple systems including CRM and EMR.
• Handle confidential health information carefully.
• Ensure accurate data input and assist with audits.
• Potential travel for conferences and events.
• Communicate confidently about Equip’s services.

Requirements

• Bachelor’s degree or higher.
• 1+ years experience in customer service or case management, preferably in healthcare.
• Excellent interpersonal and communication skills.
• Highly organized with strong attention to detail.
• Comfortable working remotely with high autonomy.
• Ability to think critically and adapt to changes.
• Desire to work in a fast-growing health tech startup.

Benefits

• Flex PTO (3-5 weeks/year recommended) + 11 paid holidays.
• Generous parental leave.
• Competitive medical, dental, and vision plans.
• Company-paid disability and life insurance.
• 401(k) retirement plan.