Referral Coordinator - Remote

Overview

We are currently seeking a full-time (40hr) Referral Coordinator to join our team. The Referral Coordinator will work closely with healthcare providers to ensure that patients receive the necessary referrals for medical services.

In Short

• Manage the referral process from start to finish, ensuring timely completion and accuracy
• Communicate with healthcare providers to obtain necessary information for referrals
• Maintain accurate and up-to-date records of referrals and patient information
• Provide excellent customer service to patients, addressing any questions or concerns they may have
• Collaborate with other healthcare professionals to coordinate care for patients
• Participate in quality improvement initiatives to improve the referral process
• Monitor referral trends and identify opportunities for process improvement

Requirements

• High school diploma or equivalent required; associate's or bachelor's degree in healthcare or related field preferred
• Medical Assistant Certification
• 3+ years of experience in healthcare or customer service required
• Strong communication and interpersonal skills
• Excellent organizational and time management skills
• Proficient in Microsoft Office and electronic medical records systems
• Knowledge of medical terminology and insurance policies preferred

Benefits

• Flexible hybrid remote & on-site schedules
• Competitive salaries
• Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance
• National Health Services Corp. Loan Repayment