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Community Referral Coordinator - Remote

Posted 6 days ago
Customer Service
Full Time
OR, USA
$27.00/hour

Overview

The Community Referral Coordinator plays a vital role in scheduling patient appointments and managing communications with community partners to support individuals affected by substance use disorder.

In Short

  • Full-time position based in Eugene, OR.
  • Compensation of $27.00 per hour.
  • Work schedule: Monday - Friday, 40 hours per week.
  • Responsible for scheduling patient appointments and managing referrals.
  • Requires excellent customer service and communication skills.
  • Must reside in the Eugene, OR area.
  • Experience in CRM and EHR systems is preferred.
  • Offers a comprehensive benefits program including medical, vision, and dental.
  • Participate in quality improvement activities.
  • On-call responsibilities once every 4-5 weeks.

Requirements

  • High School Diploma or GED.
  • One year of customer service experience.
  • Experience in office work is preferred.
  • Ability to work independently and as part of a team.
  • Typing speed of 60 words per minute or more.
  • Must have a laptop or computer and a quiet work environment.
  • Experience with community organizations is desired.
  • Ability to handle stress and multitask in a fast-paced environment.
  • Proficient in the use of office equipment.
  • Effective verbal and written communication skills.

Benefits

  • Medical, vision, and dental insurance.
  • Short-term and long-term disability options.
  • 401K retirement program.
  • Paid time off and paid holidays.
Ideal Option PLLC logo

Ideal Option PLLC

Ideal Option PLLC is a leading provider of low-barrier, evidence-based treatment for opioid use disorder, actively addressing the opioid epidemic since 2012. With over 80 clinics across nine states, the company is dedicated to helping individuals reclaim their lives, reunite families, and heal communities affected by substance use disorder. Ideal Option values both its patients and employees, fostering a respectful and compassionate work environment. The organization offers a comprehensive benefits program, including medical, dental, and vision coverage, as well as retirement plans and paid time off, reflecting its commitment to employee well-being.

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