Remote Otter LogoRemoteOtter

Referral Coordinator - Remote

Posted 19 weeks ago
Customer Service
Full Time
FL, USA

Overview

The Referral Coordinator will support healthcare professionals in managing the referral process for patients in the ophthalmic industry, ensuring a smooth transition between providers.

In Short

  • Join a growing company as part of the Referral Team.
  • Document and schedule internal and external referrals.
  • Verify patient details and inform them of scheduled visits.
  • Maintain tracking and documentation of referrals.
  • Act as the primary contact for co-managed patients.
  • Process referral requests according to company policies.
  • Data entry of authorizations into Electronic Health Records.
  • Strong patient service skills required.
  • Must reside in Florida.
  • Full-time remote position with specific core hours.

Requirements

  • High School Diploma or equivalent.
  • 1-2 years of experience in the Ophthalmology/Optometry field.
  • Bi-lingual English/Spanish preferred.
  • Proficient in Microsoft Office and EMR systems.
  • Knowledge of medical terminology and coding.
  • Strong organizational and communication skills.
  • Ability to work independently and follow procedures.
  • Excellent customer service and telephone skills.
  • Detail-oriented and able to multi-task.
  • Respect patient confidentiality.

Benefits

  • Monthly employee engagement events and recognition programs.
  • Medical, Dental, Vision, and other benefits.
  • Paid time-off from the first day of employment.
  • Annual Eyewear Benefits.
  • 401(k) with matching contributions.
CLEAR SIGHT PARTNERS logo

CLEAR SIGHT PARTNERS

CLEAR SIGHT PARTNERS is dedicated to providing comprehensive eye care through its premier destination, Sight360, which integrates ophthalmology, medical optometry, and optical retail services. With a centralized contact center that supports 15 locations, the company focuses on delivering exceptional patient service and care. They are committed to making a positive difference in people's lives by ensuring a friendly and professional experience for patients seeking eye care services.

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