Referral Coordinator - Remote

Overview

The Referral Coordinator will support healthcare professionals in managing the referral process for patients in the ophthalmic industry, ensuring a smooth transition between providers.

In Short

• Join a growing company as part of the Referral Team.
• Document and schedule internal and external referrals.
• Verify patient details and inform them of scheduled visits.
• Maintain tracking and documentation of referrals.
• Act as the primary contact for co-managed patients.
• Process referral requests according to company policies.
• Data entry of authorizations into Electronic Health Records.
• Strong patient service skills required.
• Must reside in Florida.
• Full-time remote position with specific core hours.

Requirements

• High School Diploma or equivalent.
• 1-2 years of experience in the Ophthalmology/Optometry field.
• Bi-lingual English/Spanish preferred.
• Proficient in Microsoft Office and EMR systems.
• Knowledge of medical terminology and coding.
• Strong organizational and communication skills.
• Ability to work independently and follow procedures.
• Excellent customer service and telephone skills.
• Detail-oriented and able to multi-task.
• Respect patient confidentiality.

Benefits

• Monthly employee engagement events and recognition programs.
• Medical, Dental, Vision, and other benefits.
• Paid time-off from the first day of employment.
• Annual Eyewear Benefits.
• 401(k) with matching contributions.