Bilingual Referral Coordinator - Remote

Overview

A Referrals Coordinator plays a pivotal role in managing incoming referrals and ensuring patients are promptly scheduled for the services they need.

In Short

• Manage incoming referrals
• Ensure timely scheduling of patients
• Coordinate with healthcare providers
• Maintain patient records
• Communicate effectively with patients
• Provide excellent customer service
• Handle administrative tasks related to referrals
• Work collaboratively with the healthcare team
• Assist in improving referral processes
• Support patients throughout their care journey

Requirements

• Bilingual in English and Spanish
• Experience in healthcare or customer service
• Strong communication skills
• Ability to manage multiple tasks
• Detail-oriented and organized
• Proficient in using computer systems
• Ability to work in a fast-paced environment
• Empathy and compassion for patients
• Team player with a positive attitude
• Knowledge of healthcare processes is a plus

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Opportunities for professional development
• Supportive work environment
• Flexible working hours
• Employee wellness programs
• Team-building activities
• Career advancement opportunities
• Work-life balance initiatives