Referral Coordinator - Remote

Overview

The Referral Coordinator provides customer service to DASCO’s referral sources and their claimants/patients, handling tasks such as insurance verification and order processing.

In Short

• Full-time position with Monday to Friday schedule
• Handles inbound and outbound calls
• Verifies insurance coverage and obtains authorizations
• Documents patient records and maintains privacy compliance
• Processes orders and schedules deliveries
• Works with Patient Advocate team and other departments
• Requires high school diploma or GED
• Six months of customer service experience required
• Preferred experience in medical/healthcare/insurance field
• Offers competitive compensation and benefits package

Requirements

• High School diploma or GED equivalent
• Six months’ inbound customer service experience
• Associate’s degree or certification preferred
• One year of experience in a medical/healthcare/insurance field preferred
• Service/client focus and detail-oriented
• Flexibility and results-driven mindset
• Ability to manage stress effectively

Benefits

• Competitive compensation based on industry standards
• Generous 401(k) match with immediate vesting
• Health insurance benefits including Medical, Dental, Vision
• Excellent PTO that increases with tenure
• Holiday pay and a fantastic company culture