Referral Coordinator - Remote

Overview

As a Referral Coordinator at SonderMind, you will play a vital role in enhancing access to mental health care by managing client referrals and supporting administrative tasks.

In Short

• Interact with external partners and healthcare systems.
• Facilitate care coordination activities.
• Maintain accurate documentation for referred clients.
• Manage inbound and outbound communications.
• Ensure timely processing of referrals.
• Utilize technology for client support.
• Conduct outreach to clients and partners.
• Adapt to changing workflows and tasks.

Requirements

• Bachelor's degree or equivalent experience.
• Experience in Care or Referral Coordination.
• Strong desire to assist clients in mental health care.
• Excellent communication skills.
• Motivated and eager to learn.
• Strong problem-solving skills.
• Flexibility in a fast-paced environment.
• Goal-oriented with a drive to achieve results.

Benefits

• Generous PTO policy with a minimum of three weeks off per year.
• Free therapy coverage benefits.
• Competitive Medical, Dental, and Vision coverage.
• Employer-paid short-term and long-term disability.
• Eight weeks of paid Parental Leave.
• 401K retirement plan with 100% matching.
• Fourteen company holidays.
• Supplemental life insurance and pet insurance coverage.