Impound Coordinator - Remote

Overview

The Impound Coordinator at Motorola Solutions is responsible for coordinating the recovery of assets, maintaining customer service, and ensuring timely communication with clients throughout the asset recovery process.

In Short

• Work in a fast-paced environment handling asset recovery.
• Coordinate with field agents and impound locations.
• Manage customer service and account updates.
• Facilitate property damage appraisals.
• Utilize proprietary systems for asset recovery.
• Document and report on recovery processes.
• Work 100% via computer without field work.
• Strong phone communication skills required.
• Experience in collections and asset recovery beneficial.
• High level of proficiency in G-Suite and MS Office.

Requirements

• High School Diploma or GED.
• 1+ year of experience in relevant fields.
• Legal authorization to work in the U.S. indefinitely.
• Strong organizational and multi-tasking skills.
• Assertive communication abilities.
• Knowledge of impound protocols and state requirements.
• Experience with customer service and account management.
• No travel required.
• No relocation provided.
• Employer work permit sponsorship not available.

Benefits

• Incentive Bonus Plans.
• Medical, Dental, Vision benefits.
• 401K with Company Match.
• 10 Paid Holidays.
• Generous Paid Time Off Packages.
• Employee Stock Purchase Plan.
• Paid Parental & Family Leave.
• Inclusive culture and community focus.
• Commitment to diversity and accessibility.
• Opportunities for personal and professional growth.