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PEC Associate (CSR) - Clinical Trial Patient Engagement - Remote

Posted 1 week ago

Overview

The PEC Associate (CSR) role focuses on engaging with patients for clinical trial enrollment, ensuring they feel supported and informed throughout the process.

In Short

  • Conduct phone screenings with patients to determine eligibility for clinical trials.
  • Empower patients by answering questions and explaining next steps.
  • Manage patient profiles with up-to-date information.
  • Collaborate with project managers to meet enrollment goals.
  • Engage with patients in both English and Spanish.
  • Handle multiple clinical trial projects simultaneously.
  • Work in a fast-paced startup environment.
  • Utilize platforms like Dialpad and Outlook for communication.
  • Record notes in English for team collaboration.
  • Participate in a positive work environment with a focus on relationship building.

Requirements

  • Bachelor's degree required.
  • Fluent in Spanish and English.
  • Strong organizational and detail-oriented skills.
  • Ability to thrive under pressure.
  • Experience in patient-facing roles is a bonus.
  • Background in healthcare or related fields is a plus.
  • Proactive and adaptable to new tools.
  • Strong work ethic and commitment to excellence.
  • Comfortable making conversations with strangers.
  • Enjoy friendly competition in a team-oriented atmosphere.

Benefits

  • Paid time off and national holidays.
  • Compensation aligned with a positive work environment.
  • Formal contract and offer letter provided during hiring.
  • Work from anywhere with a reliable internet connection.
  • Opportunity to build relationships and trust with patients.
  • Engaging and supportive team culture.
  • Flexible work schedule with 40-hour workweek.
  • Access to training and development resources.
  • Workload involves handling 3 to 5 different studies.
  • Engagement in meaningful work contributing to healthcare.

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