Assistant Vice President, Client Delivery - Remote

Overview

The Assistant Vice President, Client Delivery (AVP) is responsible for leading client success across multiple clients in the healthcare revenue cycle management sector. The AVP ensures optimal performance and adherence to Ensemble's management model, while closely engaging with clients and overseeing onsite operations teams.

In Short

• Lead client success across multiple healthcare clients.
• Oversee onsite revenue cycle operations teams.
• Engage in performance improvement and strategic planning.
• Communicate results and escalations to client leadership.
• Develop strategies for operational excellence.
• Foster a culture of innovation and customer obsession.
• Manage relationships with client leadership.
• Ensure adherence to performance metrics.
• Participate in candidate identification and onboarding processes.
• Drive results through team leadership and development.

Requirements

• Experience in revenue cycle management.
• Strong leadership and decision-making skills.
• Ability to manage client relationships effectively.
• Excellent communication skills.
• Proven track record in performance management.
• Ability to develop strategic plans.
• Experience in coaching and talent development.
• Strong analytical and problem-solving skills.
• Familiarity with healthcare regulations and compliance.
• Relevant certification in healthcare finance (e.g., CRCR).

Benefits

• Comprehensive benefits package including healthcare and retirement.
• Professional development opportunities.
• Recognition programs for outstanding performance.
• Work-life flexibility.
• Collaborative and innovative work culture.