Vice President, Capital Markets Client Service Delivery - Remote

Overview

The Vice President, Capital Markets Client Service Delivery is a senior leader responsible for overseeing client relationships and operational efficiency within the Capital Markets team.

In Short

• Manage specific business unit and collaborate with executives on technology solutions.
• Provide leadership and ensure departmental goals align with organizational objectives.
• Act as the primary escalation point for operational or client issues.
• Monitor market trends to guide innovation.
• Provide strategic oversight on major client projects.
• Ensure client business objectives are prioritized and supported.
• Translate organizational strategy into actionable goals.
• Collaborate with other VPs to improve workflows and resource management.
• Lead initiatives to enhance operational efficiency.
• Embrace Lenderworks’ Guiding Principles.

Requirements

• Bachelor’s degree in Finance, Business Administration, or related field (MBA preferred).
• 7+ years of experience in mortgage capital markets.
• Proficiency in PPE systems and integration with Loan Operating Systems.
• Strong analytical skills and data-driven decision-making experience.
• Excellent communication and interpersonal skills.
• Experience with service ticketing systems and project management tools.
• Strong leadership abilities with a track record of mentoring teams.

Benefits

• Opportunity for personal and professional development.
• Be part of a groundbreaking team in the mortgage industry.
• Work in an innovative and supportive environment.