NetCredit Application Support Representative - Remote

Overview

The NetCredit Application Support Representative is responsible for guiding prospective customers through the loan application process while providing exceptional customer service in a remote work environment.

In Short

• Manage incoming customer calls and guide them through the loan application process.
• Follow up with customers to encourage application completion.
• Explain features and benefits of Enova's products and services.
• Maintain accurate customer account records.
• Deliver exceptional customer service through effective communication.

Requirements

• Prior call center experience is a plus.
• Exceptional communication and active listening skills.
• Ability to thrive in a high-volume environment.
• Comfortable using new technology in a remote setting.

Benefits

• Flexible remote work schedule.
• Health, dental, and vision insurance.
• 401(k) matching options.
• PTO and paid holidays.
• Sabbatical program for eligible roles.
• Employee recognition and rewards program.
• Charitable matching and paid volunteer day.