Customer Service Representative, Small Business - Remote

Overview

As a Customer Service Representative for Enova, you will provide superior customer service and become an expert in small business lending brands through a comprehensive training program.

In Short

• Respond to incoming customer calls and address questions.
• Manage customer inquiries and fulfill requests.
• Handle payment processing and account-related matters.
• Maintain exceptional customer service standards.
• Keep customer accounts updated with accurate information.

Requirements

• Preferred experience in a call center setting.
• Proficient in phone communication and active listening.
• Familiarity with CRM systems.
• Customer-centric approach and adaptability.
• Strong multitasking and time management skills.

Benefits

• Health, dental, and vision insurance.
• 401(k) matching and Roth option.
• PTO and paid holidays off.
• Sabbatical program for eligible roles.
• Paid parental leave.