Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 1 week ago
Customer Service
Full Time
USA
17.00 USD/hour

Overview

The Customer Service Representative role at Enova involves providing exceptional customer service and ensuring a positive experience for customers after completing a comprehensive training program.

In Short

  • Answer inbound calls from customers.
  • Handle customer inquiries and educate them on products and services.
  • Provide support for payment processing and account-related tasks.
  • Communicate professionally with customers and team members.
  • Maintain accurate customer account information.

Requirements

  • At least one year of call center experience.
  • Excellent communication skills for effective customer interaction.
  • Independent problem-solving capabilities.
  • Strong multitasking abilities.
  • Skill in deescalating complex customer interactions.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) matching plus a Roth option.
  • PTO & paid holidays off.
  • Sabbatical program for eligible roles.
  • Paid parental leave.
  • Employee recognition and rewards program.
  • Charitable matching and a paid volunteer day.
Enova International logo

Enova International

Enova International is a financial services company that specializes in providing innovative lending solutions to consumers and small businesses. With a focus on customer service and responsible lending practices, Enova aims to help individuals manage their financial needs effectively. The company values empathy and respect in its interactions, particularly in its collections department, where representatives work to negotiate payment solutions and assist customers in resolving overdue balances. Enova offers a supportive work environment with flexible scheduling options, including a hybrid work model transitioning to fully remote positions.

Share This Job!

Save This Job!

Similar Jobs:

Premier NX logo

Customer Service Representative - Remote

Premier NX

1 week ago

Join Premier NX as a Customer Service Representative and provide exceptional support to consumers for renowned brands.

USA
Full-time
Customer Service
Gandy Ink logo

Customer Service Representative - Remote

Gandy Ink

1 week ago

The Customer Service Representative will manage customer inquiries and coordinate with production departments in a fully remote role.

TX, USA
Full-time
Customer Service
Snapscale logo

Customer Service Representative - Remote

Snapscale

1 week ago

Snapscale is looking for a skilled customer service representative to assist customers and resolve inquiries remotely.

PH
Full-time
Customer Service
Davies logo

Customer Service Representative - Remote

Davies

1 week ago

Join Davies North America as a Customer Service Representative, responsible for processing claimant requests and providing administrative support.

USA
Full-time
Customer Service
Agent logo

Customer Service Representative - Remote

Agent

2 weeks ago

Join as a Customer Service Representative to provide exceptional support and manage customer inquiries in a remote setting.

Mexico
Full-time
Customer Service
$1,700 - $2,000/month