Manager, Partner Operations - Remote

Overview

The Manager of Partner Operations is responsible for strategically managing relationships with core partners and resellers, providing them with the necessary tools and knowledge to grow their businesses through the reselling of Employment Hero solutions.

In Short

• Manage relationships with partners and resellers.
• Develop account plans and conduct regular business reviews.
• Facilitate partner onboarding and training programs.
• Implement a reseller certification program.
• Drive partner success and satisfaction.
• Act as a liaison between partners and internal teams.
• Manage a small team of partner success managers.
• Lead, coach, and mentor team members.
• Set performance expectations and conduct evaluations.
• Foster a collaborative team culture.

Requirements

• Strong leadership and vision.
• Growth mindset with adaptability.
• Strategic problem-solving capabilities.
• Commercial acumen and understanding of business principles.
• Analytical skills supported by data.
• Excellent storytelling and communication skills.
• Ability to build credibility and influence.

Benefits

• Work remotely with flexible time management.
• Access to cutting-edge tools and resources.
• Collaborate with ambitious colleagues.
• Employee share options in a fast-growing tech company.
• Generous paternity leave policy.
• Subsidised egg freezing options.
• Work from home office expense budget.
• Outstanding learning and development opportunities.