Renewal Manager - Commercial - Remote

Overview

The Renewal Manager - Enterprise provides focus and drives consistency in the execution of various customer renewal and revenue retention related matters. A successful Enterprise Renewal Manager will manage the successful renewal process of strategic and enterprise accounts, as well as aid in efforts of customer success and retention activities.

In Short

• Develop and implement strategies to enhance renewal rates and revenue retention.
• Manage segmented cadence for effective renewal forecast and projection.
• Coordinate a streamlined process for annual contract renewals.
• Work with Sales, Customer Success, Sales Operations, and Finance teams.
• Ability to achieve success with at-risk customer renewals.
• Drive revenue expansion at renewal point.
• Ensure effective communication on all account inquiries.
• Maintain Egnyte’s best practices and methodologies.
• Report directly to Manager of Customer Renewals.
• Travel potential: up to 10%.

Requirements

• Demonstrated success managing client relationships.
• Understanding of revenue principles and forecasting.
• Highly data-driven mindset and passion for analytics.
• Excellent communication skills.
• Enthusiastic and creative leader.
• Ability to make effective decisions for revenue strategy.
• A team player with high performance and flexibility.
• Bachelor’s degree from an accredited college or university.

Benefits

• Competitive salaries and comprehensive benefits.
• Company equity depending on role and level.
• Flexible hours and generous time off.
• Paid holidays and sick time.
• 401(k) Retirement Plan.
• Health Savings Account and Employee Assistance Program.
• Paid Maternal, Paternal, and Adoption Leave.
• Modern and collaborative offices.
• Gym, cell phone, and internet reimbursement.
• Free well-being apps offered.