Director of Revenue Operations - Remote

Overview

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all.

In Short

• Deliver full visibility into lead generation and conversion by channel, campaign, and customer segment.
• Identify the most effective demand gen plays and enable Marketing to double down on what works.
• Standardize sales processes, reporting, and forecasting models to deliver predictable revenue outcomes across SMB, Mid-Market, and Enterprise.
• Build and automate commission systems aligned to SQL creation, closed revenue, and retention.
• Track partner-sourced and influenced pipeline performance; standardize handoffs between Partnerships, Sales, and CS to maximize joint revenue.
• Leverage automation and AI-driven workflows for enrichment, scoring, segmentation, and pipeline insights.
• Create standardized renewal and expansion playbooks that drive consistent execution across segments.
• Improve account health scoring and deploy churn prediction models integrated into GTM reporting.
• Deliver a single source of truth for pipeline, bookings, churn, and expansion segmented by motion, segment, and source.
• Lead and mentor the RevOps IC and contractors, building a proactive, high-performing function.

Requirements

• 7–10+ years in Revenue Operations, Sales/Marketing Ops, or Business Ops within high-growth B2B SaaS, with 3–5 years in a senior leadership role.
• Bachelor’s degree in Business, Finance, Economics, or a related field (MBA a plus).
• Proven success supporting SMB, Mid-Market, and Enterprise segments.
• Ability to turn complex metrics into clear insights that shape strategy.
• Experience managing RevOps ICs and contractors.

Benefits

• Flexible, fully remote environment.
• 4 Weeks PTO - Recharging is essential.
• Competitive employer-sponsored health insurances.
• 401(k) + company matching.
• Professional development reimbursements.
• Monthly remote work stipend.