Verification of Benefits Specialist - Remote

Overview

Dreem Health is America’s leading digital sleep clinic. Powered by Sunrise’s technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We’re fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.

In Short

• Manage fax and mail intake, process medical records requests, and complete insurance pre-authorizations.
• Handle documentation, correspondence, and authorization requests accurately and efficiently.
• Support timely patient care and strengthen the operational foundation of a digital sleep clinic.
• Collaborate closely with cross-functional teams.
• Navigate a tech-enabled care environment.
• Work autonomously while interacting effectively with healthcare providers and payors.
• Prior experience with pre-authorizations and insurance authorizations is preferred.
• Commitment to high-quality patient care and better access.
• Completion of a Medical Assistant program or equivalent healthcare experience is a plus.
• Be part of an international team across the US, Paris, Belgium, and Vienna.

Requirements

• Prior experience with pre-authorizations and insurance authorizations.
• Familiarity with electronic medical records (EMR/EHR).
• Ability to multitask in a fast-paced environment.
• Foundational understanding of Insurance Authorization process.
• High level of empathy and understanding of patients' needs.

Benefits

• Comprehensive health benefits (medical, dental, vision).
• 401(k) with company match.
• 20 days PTO + 10 paid holidays + sick leave.
• FREE One Medical membership.
• Internet stipend.