Verification Specialist - Remote

Overview

The Verification (Verification of Benefits) Specialist plays a critical role in the financial clearance process for clients by verifying insurance benefits and communicating coverage details to relevant departments.

In Short

• Perform timely and accurate verification of benefits (VOBs) for all incoming clients.
• Confirm insurance coverage, benefit limitations, co-pays, deductibles, and exclusions.
• Accurately input VOB findings into designated tracking systems.
• Communicate verified benefits to support smooth intake and ongoing care coordination.
• Conduct bi-weekly re-verification of all active client insurance policies.
• Monitor and track COBRA and Marketplace premium payments.
• Complete special assignments and responsibilities as requested by supervisor.
• Audit client EMR face sheets for accurate insurance information.
• Assist with initial claim follow-ups for eligibility denials.
• Upload VOB documentation to the client’s EMR face sheet.

Requirements

• Prior experience with insurance verification, preferably in a behavioral health setting.
• Strong understanding of commercial and government insurance policies.
• Familiarity with COBRA and Marketplace plans.
• Experience with EMR and billing systems.
• Excellent attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Ability to work independently in a fast-paced environment.
• HIPAA compliance and respect for patient confidentiality.

Benefits

• Opportunity to work in a critical role within healthcare.
• Supportive team environment.
• Professional development opportunities.
• Engagement in meaningful work helping clients.