Verification of Benefits Specialist - Remote

Overview

The Verification of Benefits (VOB) Specialist plays a critical role in the revenue cycle by verifying insurance coverage, providing cost estimates for client out-of-pocket expenses, and collaborating with admissions and billing teams. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with insurance providers and internal stakeholders.

In Short

• Compile insurance verification and eligibility information submitted by admissions.
• Calculate and post required admission deposits in Salesforce based on obtained information.
• Ensure that verification and eligibility information from payers/insurance companies is accurate.
• Report any inability to obtain verification or incomplete information to the manager immediately.
• Monitor a list of verification requests to ensure timely processing.
• Keep the supervisor informed about matters related to verification of benefits.
• Represent the company professionally at all times.
• Maintain high integrity and honesty in all dealings.

Requirements

• Education: High school diploma or GED required; bachelor’s degree preferred.
• At least 1 year experience working with insurance providers and verifying benefits.
• Strong ability to ensure accuracy in documentation, data entry, and compliance with regulatory standards.
• Clearly communicate benefit details in writing.
• Capable of navigating coverage.
• Skilled in Microsoft Office Suite, billing software, and electronic medical records (EMR) systems.
• Ability to work closely with admissions, billing, and clinical teams to ensure smooth client onboarding and financial processes.

Benefits

• A competitive compensation and total rewards package including a meaningful hourly rate, bonus incentive programs, merit-based pay increases, 401k with a 5% company match, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days.
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of team members: Fostering a positive work environment.