Remote Otter LogoRemoteOtter

Verification Specialist - Remote

Posted 3 weeks ago
Customer Service
Full Time
USA

Overview

DayDream helps dentists serve their patients. We support dental offices behind the scenes — with clarity, consistency, and care — so providers can focus on what matters most. We're a fast-growing, remote-first team that believes in doing good work and being good to each other while we do it.

In Short

  • Complete insurance verifications daily, gathering breakdowns from payer portals and phone calls.
  • Input insurance information accurately into Open Dental or similar PMS.
  • Use our internal verification software and provide feedback to improve it.
  • Collaborate with teammates to support workflow and maintain service quality.
  • Prioritize and manage tasks to meet daily deadlines with high accuracy.

Requirements

  • 8+ years of dental office experience, specifically in insurance verification.
  • Strong proficiency in Open Dental or other dental PMS.
  • Experience using Google Workspace (Docs, Sheets, Gmail, etc.).
  • Clear communication skills and the ability to work independently.
  • Meticulous attention to detail and a proactive, solution-oriented mindset.
  • A bachelor's degree is a plus, but not required.

Benefits

  • Competitive hourly pay.
  • Medical, dental, and vision insurance with some plan premiums 100% covered for employees.
  • Medical and dependent care FSA options.
  • PTO and sick time accrue from day one.
  • 9 paid holidays annually.
  • Company-provided laptop and home office stipend.
DayDream logo

DayDream

Daydream is a dynamic and innovative fashion technology startup that aims to revolutionize the industry by integrating cutting-edge AI technology with the largest fashion catalog. With substantial funding backing its vision, Daydream is committed to creating unique shopping experiences for customers. The company fosters a creative and passionate team environment, dedicated to shaping the future of fashion and shopping through technology.

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