vAuto Performance Manager - Remote

Overview

The vAuto Performance Manager is responsible for client retention and maximizing revenue growth through effective account management and strategic planning.

In Short

• Manage 100-140 client accounts across multiple software applications.
• Ensure client retention and utilization of vAuto products.
• Build strong relationships with clients and stakeholders.
• Conduct needs assessments and develop strategic action plans.
• Drive insights through regular client engagements.
• Manage account launch processes for customer success.
• Identify and resolve client issues to enhance satisfaction.
• Generate additional revenue through upselling and account expansion.
• Participate in product development and best practices sharing.
• Work remotely while maintaining a high level of independence.

Requirements

• Bachelor’s degree and 6 years of experience in a related field.
• 7 years of retail automotive management experience preferred.
• Strong communication and relationship management skills.
• Proficiency in CRM and automotive management systems.
• Ability to work independently and solve complex problems.
• High energy, enthusiasm, and a proactive approach.
• Exceptional listening and client service skills.
• Willingness to travel up to 50% of the time.
• Ability to engage clients effectively in virtual settings.
• Clear understanding of automotive industry dynamics.

Benefits

• Competitive salary and bonus/incentive plans.
• Flexible work-life balance and time-off policies.
• Comprehensive healthcare benefits for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave and fertility coverage.
• Professional development and continuing education opportunities.
• Access to financial wellness resources.
• Paid wellness hours and additional time off for various needs.
• Supportive work culture focused on employee well-being.
• Opportunities to work on innovative automotive solutions.