Mechanical Dispatcher II (FleetNet Marketplace Operations) - Remote

Overview

As a Mechanical Dispatcher II at Cox Automotive, you will play a crucial role in ensuring the seamless flow of fleet operations by coordinating and managing logistics, troubleshooting events, and dispatching service providers for vehicle maintenance and repairs.

In Short

• Coordinate and manage logistics of fleet operations.
• Ensure timely maintenance and repairs of vehicles.
• Dispatch appropriate service providers based on events.
• Communicate estimated times of arrival to customers.
• Address customer inquiries and troubleshoot problems.
• Work in a 24/7/365 environment with varying shifts.
• Maintain proactive problem-solving skills in a fast-paced environment.
• Minimum of 3 years experience in dispatching or related field.
• High school diploma or GED required.
• Eligibility for additional compensation based on performance.

Requirements

• High school diploma or GED.
• 3 years of experience in dispatching for vehicle maintenance.
• Strong knowledge of dispatching and multitasking.
• Preferred: Degree in a related discipline.
• Ability to work flexible hours including evenings and weekends.

Benefits

• Competitive salary with bonus/incentive plans.
• Flexible work schedules and exceptional work-life balance.
• Comprehensive healthcare options.
• 401(k) retirement plans with company match.
• Professional development opportunities.
• Inclusive parental leave policies.
• Additional perks like pet insurance and employee discounts.
• Paid time off and holidays.