Dispatcher / Regional Operations Manager - Remote

Overview

The Dispatcher / Regional Operations Manager acts as a liaison between sales, logistics, and customer service, ensuring efficient processes in a growing startup.

In Short

• Coordinate daily pickups from craft businesses in NRW.
• Plan driver assignments considering tour logistics.
• Serve as a link between sales, logistics, and customers.
• Support onboarding of new customers in collaboration with the sales team.
• Ensure quality of logistics services in the assigned area.
• Collaborate closely with the founding team to enhance operational processes.

Requirements

• Initial experience in dispatching, logistics, or operational coordination, ideally in the craft sector.
• Hands-on mentality, high self-responsibility, and quick comprehension.
• Strong communication skills when dealing with drivers, customers, and internal teams.
• Structured work style and pronounced organizational talent.
• Residence in the Neuss area or surroundings and a Class B driver's license for occasional external appointments.

Benefits

• Permanent employment with fair salary and development prospects.
• Significant creative freedom in a rapidly growing company.
• Flat hierarchies, short decision-making paths, and a dynamic team.
• Regular team events, transparent communication, and a lived startup culture.