Regional Operations Manager - Remote

Overview

The Regional Operations Manager oversees the management of workrooms and Installation Service Managers, ensuring efficient workflow and high-quality service in flooring installations.

In Short

• Manage workroom operations and staff performance.
• Analyze data metrics to improve efficiency.
• Handle escalated issues and personnel problems.
• Ensure quality service by enforcing organizational standards.
• Develop and train staff for personal growth.
• Monitor daily job installations and subcontractor issues.
• Compile performance metrics and reports.
• Implement process changes to enhance operations.
• Facilitate cooperation within the company.
• Travel up to 75% for work-related duties.

Requirements

• 2-4 years of installation experience with a bachelor's degree.
• Strong analytical and reasoning skills.
• Proficient in spreadsheets and databases.
• Excellent communication and negotiation skills.
• Ability to manage multi-location teams remotely.
• Valid driver's license and personal car insurance.
• Strong leadership and problem-solving abilities.
• Ability to handle physical demands of the job.

Benefits

• Family-owned business with a commitment to employee welfare.
• Opportunity for professional growth and development.
• Work in a supportive and cooperative environment.
• Remote work flexibility available.