Operations Manager - Remote

Overview

We’re looking for an Operations Manager who thrives on solving problems, building systems, and making teams work better together. You’ll help us streamline our agency’s operations, build strong internal systems, and keep everything running smoothly.

In Short

• Develop, document, and optimize internal workflows and processes
• Oversee client projects to ensure they’re on time and within budget
• Track profitability, manage budgets, and oversee invoicing
• Coordinate with our team, assign tasks, and track performance
• Support marketing campaign planning and execution
• Track KPIs, analyze data, and provide reports
• Manage relationships with clients and vendors, including contracts
• Help with hiring, onboarding, and training team members
• Implement software tools and automations to improve efficiency
• Build out org charts and scalable systems for future growth

Requirements

• Strong problem-solving skills
• Experience in operations management
• Ability to work independently and take ownership
• Excellent communication and coordination skills
• Experience with budget management and profitability tracking
• Familiarity with project management tools
• Ability to analyze data and provide insights
• Experience in hiring and training
• Proficiency in implementing software tools
• Flexibility to work with U.S. Eastern Time hours

Benefits

• Flexible working hours
• Opportunity to work with a growing team
• Ability to shape internal processes
• Engagement in impactful marketing strategies
• Supportive work environment